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System Status

Wednesday Apr 25th, 2018

System Status Update   
 Wed, 14 Mar 2018 08:10:09 +0000 Email migration to names.co.uk

Migration of customer email to the names.co.uk platform will take place later this morning. Providing customers have switched from using the old style mailbox usernames as per our recent emails, then the move should not cause any disruption to services.

Update: Unfortunately the migration has had to be postponed until Thursday March 15th

System Status Update   
 Mon, 12 Mar 2018 11:33:06 +0000 Mail changes

As per the emails sent to customers by names.co.uk, we are disabling email settings that are not supported by names.co.uk.

  1. CRAM-MD5 authentication (also known as encrypted password) has been disabled. Customers should set their mail clients to use SSL/TLS and plain passwords.
  2. POP-BEFORE-SMTP is being disabled. If you have not set authentication for outgoing mail you will get problems sending. To fix this, you need to enable authentication for outgoing mail - the credentials will be the same as your mailbox login details.

Full migration of email to names.co.uk is planned for Wednesday 14th March 2018

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